Frequently Asked Questions
How Does Ordering Work?
Our items are made to order. The current wait time is approximately 1 week - excluding postage. Every piece is made by hand which makes them all individual and very unique. If you require a product by a specific date please send us an email and we can advise if this is achievable.
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Once your order has been sent, you will receive an email with your tracking number so you can follow its journey.
Please note that we do go through Australia Post for all our postage needs and the length of delivery is subject to change during their peak periods.
What is your Return Policy?
Please be mindful we do not offer refunds for change of mind so please choose all pieces with care. If your item arrives damaged please contact us within the first 24 hours of arrival to discuss refund or store credit
Do you ship internationally?
At the moment we are currently only shipping Australia Wide. However it may be a possibility in the future.